How to change your strata manager

    Short answer

    Read your current agreement for its term and notice period, get quotes from replacement managers, then put a motion to a general meeting to end the old agreement and appoint the new one. The outgoing manager must hand over the scheme's records once the appointment ends.

    Steps for your committee

    1. Find the current agreement and note its end date, notice period and any termination conditions.
    2. Agree as a committee what the building needs — services, fees, response times, reporting.
    3. Ask two or three managers for written proposals so owners can compare like for like.
    4. Put motions on a general meeting agenda to end the current appointment and appoint the preferred manager.
    5. After the vote, give written notice and agree a handover date for records, funds and keys.
    6. Check every record on your handover checklist arrived before signing off.

    Checklist

    • Current agreement
    • Two or more written proposals
    • Meeting notice with both motions
    • Signed new agreement
    • Handover checklist

    Rules in your state

    Details such as notice periods and voting thresholds are set by each state's legislation.

    StateLegislationDisputes go to
    NSWStrata Schemes Management Act 2015NSW Fair Trading mediation, then NCAT
    VICOwners Corporations Act 2006Internal grievance process, Consumer Affairs Victoria, then VCAT
    QLDBody Corporate and Community Management Act 1997 (and its regulation modules)Office of the Commissioner for Body Corporate and Community Management
    WAStrata Titles Act 1985State Administrative Tribunal (SAT)
    SAStrata Titles Act 1988 / Community Titles Act 1996South Australian Civil and Administrative Tribunal (SACAT)
    TASStrata Titles Act 1998Recorder of Titles / Magistrates Court
    ACTUnit Titles (Management) Act 2011ACT Civil and Administrative Tribunal (ACAT)
    NTUnit Title Schemes Act 2009NT Civil and Administrative Tribunal (NTCAT)

    When to get professional advice

    If the agreement has a long fixed term or a large termination fee, get legal advice before the meeting.

    Record the appointment and store the handover in the Digital Vault.

    Next steps

    Related guides

    Last reviewed 2026-10-08. General information only — not legal advice.