Flex Strata

    Resolving disputes between strata neighbours

    Short answer

    Encourage both sides to talk, offer informal mediation, and only use formal steps if that fails. Each state has free or low-cost mediation before a tribunal hearing.

    Steps for your committee

    1. Listen to both sides.
    2. Check whether a by-law applies.
    3. Suggest informal or state mediation.
    4. Escalate to the tribunal only as a last resort.

    Rules in your state

    Details such as notice periods and voting thresholds are set by each state's legislation.

    StateLegislationDisputes go to
    NSWStrata Schemes Management Act 2015NSW Fair Trading mediation, then NCAT
    VICOwners Corporations Act 2006Internal grievance process, Consumer Affairs Victoria, then VCAT
    QLDBody Corporate and Community Management Act 1997 (and its regulation modules)Office of the Commissioner for Body Corporate and Community Management
    WAStrata Titles Act 1985State Administrative Tribunal (SAT)
    SAStrata Titles Act 1988 / Community Titles Act 1996South Australian Civil and Administrative Tribunal (SACAT)
    TASStrata Titles Act 1998Recorder of Titles / Magistrates Court
    ACTUnit Titles (Management) Act 2011ACT Civil and Administrative Tribunal (ACAT)
    NTUnit Title Schemes Act 2009NT Civil and Administrative Tribunal (NTCAT)

    When to get professional advice

    If there are threats or safety concerns, contact police.

    Next steps

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    Last reviewed 2026-10-08. General information only — not legal advice.