# Flex Strata — Extended AI Context Last reviewed: 2026-09-11 Support Australian owners corporations with building records, compliance, maintenance, governance, requests and communication. Features depend on role, permissions and subscription. ## Services ### Overview (Platform) Overview is available according to your role, page permissions and subscription. Capabilities: ### Building Details (Platform) Building Details is available according to your role, page permissions and subscription. Capabilities: ### Units (Platform) Units is available according to your role, page permissions and subscription. Capabilities: ### Insurance (Platform) Insurance is available according to your role, page permissions and subscription. Capabilities: ### Documents (Platform) Documents is available according to your role, page permissions and subscription. Capabilities: ### Certificates (Platform) Certificates is available according to your role, page permissions and subscription. Capabilities: ### Maintenance (Platform) Maintenance is available according to your role, page permissions and subscription. Capabilities: ### Contractors (Platform) Contractors is available according to your role, page permissions and subscription. Capabilities: ### Compliance (Platform) Compliance is available according to your role, page permissions and subscription. Capabilities: ### Meetings (Platform) Meetings is available according to your role, page permissions and subscription. Capabilities: ### Ballots (Platform) Ballots is available according to your role, page permissions and subscription. Capabilities: ### Committee Hub (Platform) Committee Hub is available according to your role, page permissions and subscription. Capabilities: ### Notices (Platform) Notices is available according to your role, page permissions and subscription. Capabilities: ### Disputes (Platform) Disputes is available according to your role, page permissions and subscription. Capabilities: ### Requests (Platform) Requests is available according to your role, page permissions and subscription. Capabilities: ### Action Items (Platform) Action Items is available according to your role, page permissions and subscription. Capabilities: ### Workflow Boards (Platform) Workflow Boards is available according to your role, page permissions and subscription. Capabilities: ### Email Agent (Platform) Email Agent is available according to your role, page permissions and subscription. Capabilities: ### Postal Mail (Platform) Postal Mail is available according to your role, page permissions and subscription. Capabilities: ### Analytics (Platform) Analytics is available according to your role, page permissions and subscription. Capabilities: ### People & Access (Platform) People & Access is available according to your role, page permissions and subscription. Capabilities: ### Subscriptions (Platform) Subscriptions is available according to your role, page permissions and subscription. Capabilities: ### Settings (Platform) Settings is available according to your role, page permissions and subscription. Capabilities: ### Mailbox (Platform) Mailbox is available according to your role, page permissions and subscription. Capabilities: ### Request Documents (Platform) Request Documents is available according to your role, page permissions and subscription. Capabilities: ### Preferences (Platform) Preferences is available according to your role, page permissions and subscription. Capabilities: ## Pseudo-tools (in-app AI capabilities) ### get_maintenance_summary Retrieve permitted maintenance information. Parameters: Returns: Maintenance summary subject to access checks. Invocation: in-app only (authenticated) ### get_compliance_summary Retrieve permitted compliance information. Parameters: Returns: Compliance summary subject to access checks. Invocation: in-app only (authenticated) ## Strata logic rules by jurisdiction ### [NSW] Voting thresholds A special resolution passes if no more than 25% of the value of votes cast are against it (75% threshold of votes cast). Source: Strata Schemes Management Act 2015 (NSW) s5 ### [NSW] Voting thresholds A unanimous resolution requires no vote cast against the motion. Source: Strata Schemes Management Act 2015 (NSW) s5 ### [NSW] Meetings An AGM must be held at least once each financial year, within the period prescribed by the by-laws or within 1 month of the close of the financial year if not prescribed. Source: Strata Schemes Management Act 2015 (NSW) sch 1 ### [VIC] Voting thresholds A special resolution requires at least 75% of total lot entitlements in favour (not just votes cast). Source: Owners Corporations Act 2006 (VIC) s96 ### [QLD] Voting thresholds A special resolution requires at least two-thirds of votes cast in favour, with no more than 25% against, and no more than 25% of contribution-schedule lot entitlements voting against. Source: Body Corporate and Community Management Act 1997 (QLD) ### [AU] Financial Levy = Budgeted Fund Contribution × (Lot Unit Entitlement / Aggregate Unit Entitlement). Applied per fund (administrative, capital works/sinking). Source: Common across all Australian strata jurisdictions ### [AU] Insurance Most jurisdictions require public liability insurance of at least AUD $20 million on common property. Source: State strata legislation ### [NSW] Arrears Unpaid levies attract simple interest at a maximum of 10% per annum (or the rate set by special resolution) once 1 month overdue, unless the owners corporation has resolved not to charge interest. Source: Strata Schemes Management Act 2015 (NSW) s85 ### [NSW] Certificates On request and payment of the prescribed fee, an owners corporation must issue a Section 184 Certificate disclosing levies, balances, insurance, by-laws and notices for a lot. Source: Strata Schemes Management Act 2015 (NSW) s184 ## Frequently asked questions ### What can Flex AI help with? (AU) Flex AI provides strata guidance, retrieves permitted building information and supports available requests and actions. Availability depends on role, page permissions and subscription. Review generated content before using it. ### Where can I see current pricing? (AU) Open Subscriptions for current packages, included allowances and available add-ons. Prices and limits are managed centrally; historical quotes and older conversations are not current pricing. ### How are subscriptions paid? (AU) Subscriptions use invoices and external bank transfer, not an online payment gateway. Follow the payment details on your invoice. Platform administrators manage subscription invoices and payment status. ### Where are building documents and certificates? (AU) Use Documents for building records, Certificates for certificate workflows, and Request Documents in the Owner Dashboard. Flex AI does not automatically issue statutory certificates. ### Does Flex AI provide legal advice? (AU) Flex AI offers general strata information. Check the applicable jurisdiction and source text, and seek qualified advice where needed. Uploaded rules cannot override legislation. ### What is the owner Mailbox? (AU) Mailbox is an in-app owner mailbox. It is distinct from the Email Agent and from custom mailbox allowances.